Shipments and returns

UK Delivery

24 to 48 hour’s delivery is £4.49 or FREE on orders over £60. UK Mainland (Including Saturday delivery)

Next day delivery is £4.99 or FREE on orders over £80. UK Mainland (Including Saturday delivery)

 

Delivery To Scottish Highlands And Islands

Orders are usually delivered within 2 working days

Delivery costs on orders up to 1.7kg

Isle of Wight     £4.49

Isle of Man       £4.49

Scilly Isles       £4.49

Scottish Highlands £4.49

Scottish Islands   £4.49

Northern Ireland   £4.49

Channel Islands   £4.49 (Guernsey, Jersey)

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Delivery costs on orders over 1.7kg

Isle of Wight     £10.69

Isle of Man       £10.69

Scilly Isles       £10.69

Scottish Highlands £10.69

Scottish Islands   £10.69

Northern Ireland   £10.69

Channel Islands   £10.69 (Guernsey, Jersey)

 

Europe Delivery

Europe Signed For up to 1kg: (Royal Mail)

Up to 500g £8.62

Up to 1kg £10.89

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Europe Not Recorded up to 2kg: (Royal Mail)

Up to 500g £3.99

Up to 1kg £5.95

Up to 1.5kg £8.19

Up to 2kg £10.43

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Europe Tracked Up To 30kg: (Parcelforce)

Europe Zone 2 - Belgium, Luxemburg £9.67

Europe zone 3 - Netherlands £10.13

Europe zone 4 - Germany, Denmark £11.32

Europe zone 5 - France, Monaco £12.68

Europe zone 6 - Republic of Ireland £14.02

Europe zone 7 - Italy £17.40

Europe zone 8 - Spain £23.60

Europe zone 9 - Portugal £27.14

Europe zone 10 - Romania, Croatia, Bulgaria £32.33

Europe zone 11 - Switzerland, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Sweden, Austria, Czech Republic, Finland, Hungary, Norway, Poland £20.77

 

Returns

1) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

2) If you cancel your order after we have dispatched the products, then you must return the products to us at the address mentioned above. The products should be returned in a reasonable condition and at your own expense. We recommend the use of a Recorded Delivery Service.

3) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

 

Lost Or Damaged Parcel

If you have any lost or missing products from your order then please contact our Customer Care team; phone 01293 279 164 or email info@qssoutlet.co.uk. Lost parcels must be reported within 30 days of the dispatch date we will not be liable for any loss should you fail to do this.

If you find your products to be damaged in transit, we are willing to offer a refund if the products are returned (within 30 days of the dispatch date) to the returns address below. We will not be liable for any damage if you fail to do this. Please REFUSE delivery if the parcel is obviously damaged beyond all levels of acceptability

 

 

Returns Address:

Quality Sports Supplements Ltd

Unit 14, Stanley Centre

Kelvin Way,

West Sussex

Crawley, RH10 9SE